Our existing distribution centers have achieved ISO certification and NSF Distributor Certification and all future locations will open with our Quality Management System in place.

 

ISO 9001: 2008 Certified

The Professional Parts Group is committed to quality at every level of our business. Right out of the gate we created standards and best practices which grew into our Quality Management System, our Quality Policy and our Quality Objectives. Every professional on our team is a stakeholder in our system and each one is committed to customer satisfaction and continuous improvement at all opportunities.

 

NSF Automotive Parts Distributor Certification

The Professional Parts Group has met all the requirements for the NSF International Collision Parts Distributor Certification Program. The program details requirements for automotive parts distribution that reflect best practices. Certified distributors must have quality management systems in place that address traceability for critical parts, as well as service and quality issues with regard to all automotive collision parts including but not limited to aftermarket certified parts.

The Professional Parts Group intends to outwork the competition with each transaction to positively impact your service experience. We process all customer transactions quickly and accurately on the same business day. We have strict protocols around data accuracy, confidentiality and integrity both for internal and external use.

 

Our Mission

The Professional Parts Group intends to become the industry leader of alternative collision repair parts and services in the United States & North America, specializing in providing high quality cost-effective repair parts for collision repairers, insurance companies, fleets and consumers. It's our Protegrity™ promise!

 

Our Leadership

The Professional Parts Group leadership has over 200 collective years of experience serving the collision repair sector. We understand the need for alternative parts, the quality level expected and the value proposition needed for the opportunity to serve the customer.

Uncompromised Purpose